Shipping & Delivery

*We currently ship to USA only*

Orders are processed and shipped within 24-72 hours after payment approval.

Once your order ships, you will be sent a confirmation email containing your tracking information. Please allow 24-72 hours after shipping confirmation for the tracking to be updated. If you have not received this email, kindly check your other email folders, or send us a messgae on our site. Please note that we cannot be held accountable for any shipping delays caused by the carrier.

I Didn’t Receive my Package

If your package has been marked as delivered but it has not arrived to you, most of the time it will turn up within a few days. We also recommend you check with your neighbours who may have received the package on your behalf. In addition, please reach out to your local post office for additional information as well, in case it was delivered there instead.

Once we have shipped your order and the package has left our shop, it is in the hands of the shipping carrier and is their responsibility. 

We cannot be held responsible for lost or stolen packages, and we cannot issue refunds for packages that we shipped (so long as tracking indicates the package was indeed shipped by us) but never arrived. If your package never arrived or you suspect it was stolen, visit the shipping carrier’s website to file a claim with them directly.